TRAINING'EFFECTIVENESS EVALUATION: THE KIRKPATRICK MODEL'S FOUR LEVELS. (BARBARA CIANI)

This model has been acknowledged as a paradigm for drawing up whichever model of training's evaluation. It includes four levels:
1. Reaction: during this phase all the trainees' and tutors' reactions are collected and analyzed, by the provision of a questionnaire, comprising questions about the importance of teaching method's objectives , arising interest and involvement, making exercises effective.
2. Learning: in this phase the evaluation' subject is improvement in competencies, ability and skills resulting from the training project;
3. Application: this phase is a follow-up and during it analyzing how students try to apply their knowledge to their working environment, is required;
4. Business results: this last level is useful in order to evaluate the training impact on organization, body or enterprise the student works in.